Legal
Privacy Policy
DRAFT: this policy must be reviewed and finalised by the business (and ideally a legal professional) before launch.
Who we are
Dongo Civils ("we", "us") is the responsible party for personal information collected through this website at dongocivilworks.co.za.
What we collect
When you submit an enquiry we collect your name, email address, phone number, preferred contact method, site location, project details, optional preferred dates, optional budget range and any photos you choose to upload.
Why we collect it
We use this information only to respond to your enquiry, prepare quotations, arrange site visits and communicate with you about your project, in line with the Protection of Personal Information Act, 2013 (POPIA).
Sharing
We do not sell, rent or trade your information. It is stored with our hosting, database and email service providers, who process it on our behalf under appropriate safeguards. Some providers may store data outside South Africa.
Retention
We keep enquiry records only for as long as needed for the purposes above and our legal obligations, after which they are deleted or anonymised.
Your rights
You may request access to, correction of or deletion of your personal information, object to processing and withdraw consent for marketing at any time. Contact us at info@dongocivilworks.co.za or +27 64 534 3957. You also have the right to lodge a complaint with the Information Regulator (South Africa).
Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections and restricted administrative access.
Cookies
This website uses only essential cookies needed for secure administrator sign-in. If advertising tools such as Google Ads or the Meta Pixel are added, this section must be updated to list them.